About The MASS Lab
The MASS Lab is a creative technology studio building the tools, products, and systems that shape tomorrow. We believe software is not just code — it's matter, and it can be shaped to unlock human potential.
Using software to augment the future.
A future with Human Agency to create what matters, where it matters, with matter.
Our Services
We build modern web, mobile, and AI systems with clean architecture, measurable outcomes, and dependable delivery.
Custom Applications
The MASS Lab specializes in building tailored software solutions that drive your business forward.
- Web applications with modern frameworks (React, Next.js)
- Cross-platform mobile applications
- API integrations and microservices architecture
- AI agents and automation workflows
- Real-time dashboards and analytics platforms
- Cloud infrastructure and DevOps solutions
Typical project size: $25,000 - $250,000
Timeline: 4-16 weeks
MASS Lead Connect
AI-powered communication infrastructure that never misses a lead and scales with your business.
- 24/7 AI receptionist and IVR system
- Intelligent call routing and qualification
- CRM integration (HubSpot, Salesforce, custom)
- Automated appointment scheduling
- Twilio/Vapi voice infrastructure
- Real-time analytics and call insights
Setup: $5,000 - $20,000
Monthly plans: $2,500 - $10,000/mo
Based on seats, lines, and usage
Process & Acceptance Criteria
Our structured approach reduces risk and ensures successful delivery through clear milestones and acceptance criteria
Discovery & SOW
We collaborate to define goals, success metrics, and acceptance tests. Every project begins with a clear Statement of Work that outlines deliverables, timelines, and measurable outcomes.
Milestones
Structured development phases ensure consistent progress: Design Freeze → Alpha Release → Beta Testing → Production Launch. Each milestone includes defined acceptance criteria.
Review & Acceptance
Work is formally reviewed and accepted against the SOW criteria at each milestone. This ensures alignment with your expectations and business requirements throughout the project.
Handover & Support
Comprehensive documentation, training sessions, and a 30-day stabilization period ensure smooth transition. Optional ongoing support plans available for continued success.
All projects include defined acceptance criteria, milestone approvals, and documented handover to reduce risk and accelerate time-to-value.
Financing & Payment Options
Start today. Pay on terms.
We're lowering barriers to creation with clear SOWs, milestone-based invoices, and flexible terms. Net 30/60/90 and monthly installments are expected pending partner approval (in progress).
Partner onboarding is in progress. Terms will be confirmed upon approval.
Eligibility Checklist
If you're interested in financing, check the box in the project request form below and we'll notify you upon partner approval.
Ready to Start Your Project?
Tell us about your project and we'll provide a detailed proposal with timeline, pricing, and next steps
Project Request Form
Fill out the details below and we'll get back to you within 1 business day
Contact Information
PHONE
1-737-320-2020OFFICE
MASS LLC
1401 Lavaca Street, Unit #312
Austin, TX 78701
Quick Response Promise
We respond to all project inquiries within 1 business day. For urgent matters, call us directly at the number above.
What Happens Next?
We'll review your project details
Schedule a discovery call within 24 hours
Provide a detailed proposal with timeline & pricing