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Privacy Policy

Effective Date: January 1, 2024

MASS LLC ("The MASS Lab", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage our services.

Information We Collect

Information You Provide

  • • Contact information (name, email, phone, company)
  • • Project requirements and business information
  • • Payment and billing information
  • • Communications with our team

Automatically Collected Information

  • • IP address and browser information
  • • Device and operating system details
  • • Pages visited and time spent on site
  • • Referral sources and exit pages

How We Use Your Information

We use collected information to:

  • • Provide and improve our services
  • • Communicate about projects and updates
  • • Process payments and manage accounts
  • • Send relevant marketing communications (with consent)
  • • Comply with legal obligations
  • • Analyze website usage and improve user experience

Information Sharing

We do not sell or rent your personal information. We may share information with:

  • • Service providers who assist in our operations
  • • Financing partners (with your consent)
  • • Professional advisors and legal authorities when required
  • • Potential acquirers in the event of a business transaction

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • • SSL/TLS encryption for data transmission
  • • Secure cloud infrastructure with regular backups
  • • Access controls and authentication requirements
  • • Regular security assessments and updates

Cookies and Tracking

We use cookies and similar technologies to:

  • • Remember your preferences
  • • Analyze website traffic and usage patterns
  • • Improve website functionality
  • • Provide relevant content and offers

You can control cookies through your browser settings, though some features may not function properly without them.

Your Rights

You have the right to:

  • • Access your personal information
  • • Correct inaccurate data
  • • Request deletion of your data
  • • Opt-out of marketing communications
  • • Request data portability

Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods vary based on the type of information and purpose of processing.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or website notice.

Contact Us

For privacy-related questions or concerns:

Last updated: January 1, 2024